Open Queries by Age

The Open Queries by Age tab displays documents that are older than 30 days or more. and provides a document count for easy tracking. The user can select a query type from the dropdown menu located at the top left, including Any, Workflow, or Audit options.

Steps to open queries by age:

  1. Navigate to the eTMF dashboard, and select the Open Queries by Age tab.
  2. Use the Query Type dropdown to filter the queries:
    • Select Any to view all queries.
    • Choose Workflow to see the action related to a specific workflow process.
    • Choose Audit to show only those that are related to audit activities.
  3. Review the list of documents displayed with their details (e.g., Submitted Name)
  4. Click on the + sign next to the reason will expand the section, and reveal individual documents, including details such as the Submitted Name, Created Date, and Comments.
  5. Click on the – sign will minimize the section.
  6. Additional options, like Export and Manage Columns, allow the user to export the data or customize the column view to focus on relevant information.