Responding to a Query

  1. Send a response to the SSU Query via the query email.

  2. Verify in the Queries tab that the status updates from Pending to In Progress.

  3. Navigate to the Query Module and confirm the SSU Query is listed.
  4. Click Add Assignees to open the Add Assignee pop-up window.
  5. Select the required assignee(s) and click Send.
  6. Confirm the success message: Assignees have been added successfully.
  7. Respond to the SSU query email as required.