Centralized Email Queue System

The newly implemented Centralized Email Queue System ensures every message is logged, monitored, and delivered, backed by troubleshooting and error handling capabilities.

Key Highlights

• All outgoing emails are first routed through a central queue.
• Every email record captures the recipient, subject, content reference, timestamp, and status.
• A dedicated polling process runs every 60 seconds.
• Failed deliveries are logged with detailed error information.
• Error Details are available for troubleshooting failed deliveries.
• Real-time status visibility for pending emails.

Direct Reports Label

The label Direct Reports is replaced with ‘Other Transcripts’ (or a similarly related term) to deliver greater clarity and a more user-friendly experience.